AI product and design leadership

I help organisations define, build and scale human-centered AI products, bringing together strategy, design, technology and multidisciplinary leadership.

Helping organisations build human-centered AI with confidence

Layered abstract system motif representing AI product design and enterprise transformation

I work at the intersection of AI, product strategy and design leadership, helping organisations turn emerging technologies into products, platforms and capabilities that deliver real business value.

For more than 15 years, I have shaped product strategy and led the design of dozens of products and services across financial services, capital markets and other complex enterprise environments.

Now my focus is helping organisations build the capabilities, teams and ways of working needed to apply AI in practical, trusted and scalable ways.

As the era of AI evolves, I believe now more than ever that Human-Centered Design and systems thinking are essential to the successful delivery of products and services, and I am passionate about helping organisations apply these approaches to create value for their customers, employees and stakeholders.

My background combines product design, service design, research, enterprise transformation and commercial strategy, supported by an MSc in Human–Computer Interaction and an Executive MBA from Imperial College London.

How I create value:

AI Product Leadership

  • AI-native product strategy
  • Human-AI interaction
  • Agentic products & systems
  • Context and knowledge engineering
  • AI evaluation, safety and scaling

Product Strategy and Design

  • Discovery & user research
  • Product management
  • UX & Interaction Design
  • Prototyping
  • Design systems

Leadership and Collaboration

  • Multidisciplinary teams
  • Design & innovation leadership
  • Coaching & mentoring
  • Executive stakeholder alignment
  • Workshop facilitation

Enterprise Transformation

  • Enterprise transformation
  • Service design
  • Service management
  • Innovation strategies & frameworks
  • Organisational change

Organisations I have worked with include…

HSBCLloyds BankVisaAmerican ExpressSWIFTSchrodersBarclaysBPTwitter / XNHSHitachiSainsbury’sPort of RotterdamNest PensionsAirbusPublic Health EnglandBupaSmiths Detection

Let’s connect

Interested in AI product, human-centered design, enterprise transformation or design leadership?

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